In case you have never had a hosting account or you have changed companies and the new one employs an account administration dashboard that you haven’t seen so far, you may get bewildered about how to carry out a particular task in your account or on your personal computer. For this reason, a lot of providers have set up a knowledge base, which enumerates the most common inquiries and difficulties pertaining to their platform, instead of including only generic information. This type of knowledge base will help you find the desired info swiftly and effortlessly, so you won’t need to commit both time and energy to things that might require something as simple as clicking on a button or marking a tick box. Thus, not only can you get things done, but you can also get to know many new and useful things, both about the way you can manage your account and about the way the hosting service functions in general.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting packages include a comprehensive knowledge base where you can find information on all the complications that you may encounter and their solutions. You can get to know how to create and manage a mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your email client are correct, but you’re unable to send email messages, for example. We’ve tried our utmost to be as exhaustive as possible and to encompass all the available options so as to help you save time and energy and to give you different solutions for every single problem. The knowledge base features educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in each section of the Control Panel, whereas if you want to see the whole article collection, you can visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared an extensive knowledge base for all our current and future clients, so in case you order a semi-dedicated server package through us, you’ll be able to find any information that you require at any moment. We have heaps of informational articles, which will help you understand better what is happening in your account – "What’s PHP?" and "What are file access permissions?" are just 2 examples. Our elaborate tutorials will help you do anything you wish – extract files from an archive, import a database, redirect a domain, and so on. Moreover, we also have troubleshooting guidelines, which will permit you to discover what spurs a certain problem and the possible solutions for it. In case you’re not able to send email messages or your domain returns an HTTP 500 error message, for instance, you can browse our knowledge base and repair the problem instantaneously. The articles can be accessed through each Control Panel section, as well as through the dedicated Help section.