Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service crew is qualified to shortly deal with all of our Linux shared web hosting clients’ problems and guidance demands. Via our ticketing system, you are able to share your inquiry and a support staff fellow member will, no doubt go back to to you in only max 1 hour. In reality, practice proves that the common reply time is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Our technical support service is supplied by a crew of qualified technicians who will be ready to respond to your questions straight away. You can easily get in touch with the tech support team team by launching a technical support ticket from your Website Control Panel or by sending us an e–mail message. On working days, you may as well contact us on the phone or take advantage of the online chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel provides a detailed practical knowledge base that is incorporated into all areas. In each area, you’ll find a Help button which will load for you a group of step–by–step online classes on how to use a certain option or execute a particular action. Also, we have made educational movies that will help you get a better idea of the Control Panel’s interface.