Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center included in our Website Control Panel. It includes an elaborate repository with frequently asked questions and in–depth how–to articles compiled by our skilled technical support team.

  • Top quality support service
  • How–To Video Clips

  • We have prepared a selection of instructional video tutorials that visually explain how you can tackle a common issue related to your Linux shared web hosting account. You will find the training videos in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 technical support service with a 1–hour ticket response guarantee. A team of experienced techs will be online for you to answer all the questions that you may have. During non–peak hours, an answer will be offered in even less than twenty minutes.