A 99.9% Server Uptime
The benefit of setting up your own shared web hosting platform is that you do not need to worry about compatibility issues – you set up a special set of software applications in such a manner as to work with a defined set of hardware elements. The final result is something even more steady and dependable, since there are less possible chances of failure. We have built our cloud hosting system atop proven hardware components along with a seriously modified version of Security–Enhanced Linux in order to create an extremely secure and safe home for your own websites.
That is the reason why, with each of our Linux shared web hosting packages we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we’ve also built our own internal network in all our datacenters. Everything is based on first–rate hardware components delivered by Juniper. Furthermore, on each and every router, we’ve placed a firewall with an elaborate algorithm so as to sift out all questionable requests.
As a result, in each of our datacenters – in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting plans in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your hard–earned money on the line, you cannot feel truly safe. That’s why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel happy with our service or if you would like to get a more powerful web hosting solution, like a VPS web hosting services or even a dedicated servers hosting – we will give you a full refund, without any hidden costs or return charges.
24/7 Technical Support
If you have ever had to wait around for hours for an answer, you know how infuriating this can be, particularly if your site is at stake. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be right here and they’ll reply to you in under an hour. And the best part is that their average response time is less than 20 minutes!